Reporting
in action
This is how a sample damage report process looks like.
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Hertz’s rent service representatives perform many tasks during their day to day operation: Deliver and receive cars, wash, fix, fuel, report accidents and damages and more.
We designed an app that helps them do all this and more in the most efficient way.
The system also provides managers with real time data about the entire operation.
Research
UX Design
Visual Design
Reporting
in action
This is how a sample damage report process looks like.
Daily Tasks
The rent representatives scroll through their daily tasks to select the one they wish to handle right now.
They can tap each task or open a new one to perform tasks and/or report activity.
Picture
This
A unique interface guides the reps through their tasks.
In this case, they record the car status prior to renting it by taking pictures from all angles.
The reps mark and describe each damage using location, text and photos.
Simulating
Real Life Elements
Real life UI elements are used for intuitive and quick performance.
In this case – the fuel status is represented just the way it looks like in the car dashboard.
Accident Report:
The Visual Way
Accident reporting made easy.
The users just draw the event flow on the map, add a few words and they’re done!
Leasing customers also get an app, enabling them to schedule car treatments, get status info, report damages / accidents and more!
One of the smartest decisions we made when developing our apps, was not to skimp on UX. This is why we chose UXpert and the results were breathtaking.
It is very uncommon to get good feedback from users when giving them a new system. But in this case, we got it. They just loved it!
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Petah Tiqwa, Israel
