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Pizza Cashier

Keeping pizza deliveries hot!

point of sale
Great product design starts with getting to know your users

So, we began at their locations, watching them work, listening to their phone orders, and learning their process. Of course, we also tried our fair share of their products…

The Challenges
The Solution

A “Consumer App” approach that guides the user through the process, making it fast, easy to learn and eliminates errors.

01.
Select sale type

Choose Take Away or Phone Order, then view or enter customer details.

02.
Add products

Just like e-commerce sites.
Numbers next to each item for quick keyboard access.
Operated by touch, mouse, or keyboard.

03.
Create the pizza

Add toppings according to client request, offer upsells, and then on to payment.
It’s as simple as that! No learning or memorizing required.

Pizza preparation

Now – the “cooks” get preparation instructions; what to prepare, in what order, and how much time is left to put it in the oven so that everything gets to the client fresh, hot and on time – A recipe for success!

The Results
Dramatic efficiency improvement
  • -90% Training time
  • -20% Call duration
  • -30% Remakes
Lecture

Watch our lecture given at the UXI Live conference on this case study.

10 minutes
Lecture

Watch our lecture given at the UXI Live conference on this case study.

10 minutes
Ido Fridman
VP Marketing and Biz Dev

Here’s my number:
+972-52-4576588
I guess that says it all about my level of satisfaction with UXPERT work, professionalism and character.

Moshe Elbaz
Heila Systems CEO

It’s been an amazingly satisfying experience working with UXPERT.

You can rest assured they will come up with a well-reasoned, adequately creative solution that is perfectly suited for the job.

Thank you for the serious way in which you approach everything you do and for solutions that are both smart and right.

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